Turnovers, swaps, and 7am emergencies — handled.
For hosts running short-term rentals in South Jersey. Recurring turnovers, lockbox replacements, fast repair response, photos in your inbox before the next guest checks in.
- Same-day turnovers when scheduled
- Lockbox & smart-lock protocols
- Remote-owner friendly
What we hear from hosts
Short-term rentals fail at the unglamorous edges — turnover speed, late-night calls, the quirky repair that happens between guests.
- Guest checks out at 11, next guest checks in at 4, and your usual cleaner can't fit it.
- Smoke detector starts chirping the night before a guest arrives and you're three hours away.
- Guest leaves a one-star review for "broken faucet" and you didn't know the faucet was broken.
- Lockbox code rotation isn't getting done because nobody owns it.
- Off-season storm, a tree branch through a screen, you're booked solid the next weekend.
How a host retainer actually works
You hand us the keys (or codes), the schedule, and the photo checklist. We become the local team.
- 01
Recurring turnovers
Booked to your calendar — Hospitable, OwnerRez, manual. We watch the calendar; you don't.
- 02
Photo confirmation each turnover
Before/after photos uploaded to a shared album, time-stamped. Disputes go away.
- 03
Same-day emergencies
Plumbing, lockouts, no heat / no AC. Real person on the phone for the SLA list.
- 04
Lockbox & smart-lock protocols
Code rotation on a schedule, smart-lock integration, key handoff at our office for backup.
- 05
Inventory restock
Soaps, paper goods, coffee, linens. We track what runs out and refill on a schedule.
- 06
Off-season caretaking
Walkthroughs, freeze prevention, mail pickup. Properties don't go dark just because the bookings paused.
Operating since 2014.
A few practical metrics. The rest are in writing in the agreement.
“Lockbox replaced before checkout. Photos in my inbox before I asked. That's the whole job.”
Questions we hear from airbnb hosts.
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How fast can you do a same-day turnover?
Standard 90 minutes for a 2-bed, 2-bath. Larger homes take longer; we'll quote a flat time after the first walkthrough.
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Can you handle stocking and restock?
Yes — we keep a checklist per property, restock on a schedule, and bill consumables monthly with the retainer invoice.
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What about damage — can you assess and bill the guest's deposit?
We document with photos and timestamps so you can pursue the deposit through Airbnb / Vrbo. We don't pursue guests directly; that's yours.
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Do you work outside the high season?
Yes — we keep retainers active year-round. Off-season we shift more to caretaking, off-season repairs, and updates that are hard to schedule when you're booked solid.
Talk through what a retainer would look like for your airbnb host operation.
30-minute call, no commitment. We'll send a written proposal a few days later if it's a fit.